Privacy notice

Last updated: 1 October 2026

This notice explains how TrueFirm uses personal information collected through this website. We are the controller of this information. Contact us at hello@truefirm.co.uk.

What we collect

When you use our contact form we collect your name, email address and, if you give them, your firm, phone number, role and message. We don’t use cookies, analytics or tracking on this website, and our fonts are served from our own server.

How we use it

We use your details to reply to your enquiry and, if you go on to work with us, to discuss and deliver our services. Our lawful basis is our legitimate interest in responding to people who contact us and, where relevant, taking steps at your request before entering into a contract.

Who we share it with

Our website host and email provider process the information on our behalf. We don’t sell personal information or share it for marketing.

How long we keep it

We keep enquiries for up to two years unless we go on to work together, in which case we keep records for as long as needed for that work and our legal obligations.

Your rights

You can ask for a copy of your information, or ask us to correct, delete or restrict it, or object to how we use it. Email us at the address above. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.